Call Centre Agent 

Remote work available to serious applicants. Opportunities for career advancement. We now have job openings for individuals to join our call centre team. Currently Not Hiring

Interested applicants, please visit our application page to get started today!

Before applying to our Service Provider position, we ask that all potential applicants receive a computer profile and have a speed test done to verify they are able to work from home.

Visit www.speedtest.net and follow their instructions on how to complete a speed test for your home computer.

Once you have verified your internet connection meets our minimal standards, visit www.belarc.com to have a computer profile completed. Click "Free Download" and run the program to complete a PC profile. Once the profile has been completed, please attach a copy of it along with your resume when you apply.


Position Details


  • Receive inbound calls with full attention
  • Have an understanding of our menus, deals, locations, procedures, and policies
  • Efficiently and accurately place orders
  • Respond to customer inquiries
  • Work days include weekends and holidays


Qualifications


  • Exceptional oral and written communication skills
  • Passion for customer service
  • Excellent phone etiquette and listening skills
  • Dependable and Punctual
  • Excellent time management, organization, problem solving, and analytical skills
  • Quick and accurate typing
  • Flexible schedule
  • Experience working at a call centre an asset


Position Requirements


  • 1.5 GHz Processor
  • 1 GB RAM
  • Window 10
  • USB Headset
  • Wired Internet connection (no wifi)
  • Minimum down/upload speed of 3Mbps/1Mbps


​*Unfortunately at this time we cannot accommodate MAC or Linux users